Looking for 24-Hour Check-In / Check-Out at a hotel by LAX?
We're making travel through one of the world's busiest airports a little less complicated. Four Points by Sheraton Los Angeles International Airport offers guests who are looking for a hotel by LAX a new option to check in any time of the day or night and stay for 24 hours with no extra charge.
Our 24 Hour Check-In / Check-Out offer is available for any guest who books a reservation at or above $119 per night and provides the hotel with arrival information at least 48 hours in advance*. Simply make your reservation and then fill out our 24-Hour Check-In/Check-Out Form and let us know you'd like to take advantage of this great offer! The 24-Hour Check-In/Check-Out program is available only to reservations that qualify for Starwood Preferred Guest Points.
*Does not apply to 3rd party company reservations.
What are our guests saying about 24-Hour Check-In / Check-Out?
I discovered the 24hr check-in/out program on an earlier Trip Advisor review and Four Points LAX ticked all the boxes for our last night in the USA. We didn't have to wait long for the free shuttle from the airport, arriving at the hotel late in the evening. Check in staff were polite, and the room was clean, comfortable and well equipped. With our 24hr check-in/out, we enjoyed a lovely day at Santa Monica (thanks to the helpful advice of guest services staff), returned to our room for a shower and dinner, then caught the shuttle back to the airport for our late night flight home. Our stay was very pleasant and stress free with no concerns about where to leave luggage etc, and we were very pleasantly surprised by the lack of aircraft noise. Well done Four Points! First, the shuttle to and from the airport is such a great convenience! Both drivers (to and from) were so friendly and helpful lifting my enormous amounts of luggage that I seem to always have with me. -July 2011
The check-in process was just as pleasant. The woman was very sweet and accomodating. I had been flying all day and she could tell. My room was not ready yet as it was before 3pm west coast time. She found me another room, and quickly, which I was very grateful for.
The hotel itself and the rooms were very clean and updated. The housekeeping staff was extremely friendly as well and went out of their way to find me a shower cap and provide me with additional face clothes and towels. I ordered room service twice and ate in their restaurant for breakfast twice. All of the food service staff that I encountered, and spoke with on the phone, were wonderful. My waiter at breakfast even wrapped up my fruit to go so that I could take it on the flight home with me as a snack. He was kind enough to box it and completely wrap it in plastic wrap so that it wouldn't leak.There is one staff member, though, who stood out from the rest. Martin Gil, at the front desk, not only helped me by quickly printing a presentation that I realized printed incorrectly, but also was so personable and even gave me a wonderful pep talk before what would be my first presentation in my new job to my company's and one of our customers entire executive staff.Four Points should feel lucky to have so many wonderful people on their staff. I highly recommend this hotel. It is convenient, clean, and has an amazing staff. The free wifi is also a huge plus in my book as well.
Thank you for a wonderful stay! -August 2011
What a great staff. I stay at this property at least 10x per year. I am arriving or departing from LAX on early morning flights, and I have learned that it is much more comfortable to stay the night before a 7 or 8 am departure, than to brave the 405 at that hour. The hotel staff (especially the very attentive Front Desk Manager, Justin Jaramillo) have come to know me - always, always with a recognizing smile. Justin has my room ready at any hour of arrival....what a godsend he has become. Being an SPG Platinum member definitely has it's advantages, but I always see that Justin and his team welcome all guests in the same manner as they do me. The hotel is clean, efficient and warm. The rooms are always ready, and the beds very comfortable. Even after all these years of traveling on early morning flights, I am still anxious about making my departure on time, and don't sleep well the night before. They have been so kind to call me at the specified time, and I don't think that I have pushed the boundaries of rushing to the gate in quite a long time. I never wait for their airport shuttle, more than 15 minutes on the outbound and at the terminals, returning to the property. It is comforting to know that I can always count on the Four Points Sheraton LAX to take care of me when I am a bit stressed out getting to, and returning from the terminals. A big thank you, to Justin and all the rest of the Four Points Sheraton LAX staff, for facilitating a restful environment, a clean and comfortable stop, and providing efficient caring hospitality. -August 2011
Although only applicable to rooms that cost more than USD 119 per day, the 24 hour flexible check in and check out feature provided by this hotel is something I've yet to come accross elsewhere and for this reason, I'd say Four Points Sheraton is worth every cent for travellers on transit who end up arriving and flying off from LAX at awkward hours of the day. The free shuttle service provided from LAX airport to the hotel which is located about 2 km away is very helpful since you don't need to worry about getting a taxi. You can safely leave your baggage and stuff in the hotel whilst you take a quick tour of the city after which you can go back to the hotel, wash up and take the free shuttle back to the aiport to catch your flight. Thumbs up for them! -November 2011